Agency Fees

Agency fees are created for any fees that need to be automatically deducted for Management or Ownership fees.

It is best to ensure this is set up prior to adding in your Management and Ownerships so that these are applied from your very first agreement.

You can follow the below steps to set up all your necessary Agency Fees.

How to set up Agency Fees

1. Clicking on Settings in the left-hand menu

2. Select Agency Fees from the pop-out menu

3. Click on the Create fee template

4. Add in the below details for your fee

   • Select if this a Management or Ownership Fee

   • Enter in a Fee Template Name

   • Select when this fee is applied

   • Which Agency Account this will be going to

   • Select the Ownership account for this fee

   • Select if this is an amount or percentage

   • Enter in your amount or percentage

   • Select your Tax Type

5. Click on Create agency fee template

Management Fee Triggers

Management Agreement Fees

• Every Time Rent is Receipt (excl. First Time Rent)
  
  • This will charge the fee every time rent is receipted including the first time rent is receipted
  • An example may be a 5% management fee to be charged every time rent is receipted along with the letting or leasing fee when it applies. 
• Every Time Rent is Receipt (inc. First Time Rent)
  • This will charge the fee every time rent is receipted including the first time rent is receipted
  • An example may be a 5% management fee to be charged every time rent except when the first time rent is receipted when another fee applies.  
• On Task Status Change 
  • This will be charged when the select task and status applies. 
  • An example of this is an Inspection Fee that is charged when the Inspection is completed 
• Manual 
  
  • This fee will only be charged when manually created by a user. 

Ownership Fees

• Disbursement is Performed
  • Will be triggered after a disbursement is created 
  • This could be a fee charged for disbursement statements
  • Please note: the fee will be generated after the disbursement is completed and will not be included in the current disbursement. 
• Invoice Payment Receipted 
  • Will be triggered once a payment has been receipted against an invoice other than rent.
  • This could be charged for a receipt processed for a tenant invoice. 
• Bill Payment Made 
  • Will be triggered on a payment has been receipted against an invoice payable by the owner other than management fees. 
  • This could be charged for a receipt for a water bill or maintenance. 
• Every-time periodic statement is generated 
  • This will triggered each time a periodic statement is created 
  • This could be an admin or statement fee. 
• Every-time EOFY statement is generated 
  • This will be triggered each time an EOFY statement is created 
  • This could be an admin or statement fee
• On a given day of the month
  • This will be triggered on the selected date of the month
  • This could be an admin or subscription fee
• Manual
  • This fee will only be charged when manually created by a user.